BizSensei DigitalProducts / BizSensei OMS
Run your restaurant like the big chains.
BizSensei OMS is POS software for restaurants, cafes and cloud kitchens in India: QR ordering on every table, a live kitchen display system (KDS), POS billing with GST, your own online ordering page, delivery management and rider app. One login, works on any shared hosting. Zero commission on your orders.
No credit card required. Set up in under 10 minutes.
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Table 4, current bill
A look inside: fast counter billing with live KOT printing. Your actual dashboard after signup.
Everything a modern restaurant needs
One platform for dine-in, takeaway and delivery. No juggling five different tools, no per-terminal fees.
QR table ordering
Guests scan the table QR, browse your menu and order. No app install, no login needed.
Learn moreKDSKitchen display
Orders land on a live kitchen screen. Accept, preparing, ready in one tap each.
Learn morePOSPOS billing
Fast counter billing with your tax percent, discounts, split bills and print-friendly KOTs and invoices.
Learn moreBRMulti-branch
One login manages all branches, menus, tables and orders. Each restaurant stays fully isolated.
Learn moreWEBOnline ordering
Your own ordering marketplace with your branding. Customers order direct, you keep every rupee.
Learn moreDLVDelivery management
Delivery zones, radius control, rider assignment, live tracking and delivery OTP verification.
Learn moreRIDRider app
Riders register, get verified, pair with your restaurant, get route guidance and distance-based earnings.
Learn moreAPPCustomer app
Android app for your customers with 13 languages, live order tracking and saved addresses.
Learn moreFeature deep dive
How each module works in practice, and what it does for your daily operations.
QR table ordering
Generate a unique QR code for every table from your dashboard, print them, and place one on each table. Guests scan the code with their phone camera. Your menu opens instantly in their browser with the table number already attached.
Guests add items and send the order. It lands on your kitchen display and POS in real time, tagged with the table number. No app to install, no login wall, no staff needed to take the order.
- Per-table QR codes generated in one click, printable from the dashboard
- Zero friction for guests: scan, browse, order. Works on any smartphone
- Fewer order errors: the guest types it, the kitchen reads exactly that
- Faster table turnover during rush hours, staff focus on service not order-taking
- Bill request from the table when guests are done
- Paneer Tikka, ₹250 Add
- Dal Makhani, ₹220 Add
- Butter Naan, ₹60 Add
- Your food is being prepared. We will serve it shortly.
Kitchen display system
Every order, from QR tables, the counter, or online, appears as a ticket on the kitchen screen the second it is placed. A sound alert makes sure nobody misses it during the rush.
Each ticket moves through three states with one tap: Accept, Preparing, Ready. Color-coded timers show at a glance which tickets are on time and which are running late, so the kitchen always knows what to fire next.
- Live tickets for dine-in, takeaway and delivery, clearly labeled
- One-tap workflow: new, accepted, preparing, ready, served
- Voice announcements: new orders are spoken aloud so cooks never miss a ticket
- Timer on every ticket with overdue highlighting
- Item notes and modifiers shown exactly as the guest wrote them
- Bump completed tickets to keep the screen clean during rush
- 2x Paneer Tikka
- 4x Butter Naan
- 1x Masala Dosa (less spicy)
- 1x Cold Coffee, 1x Gulab Jamun
POS billing
A fast counter billing screen built for real restaurant rush. Search items by name, tap through categories, apply taxes and discounts, and print in seconds. Works on any computer or tablet browser.
Shifts keep cash honest: open a shift to start billing, close it to see expected vs actual cash. Every bill carries your GST settings with CGST and SGST split on the printed invoice.
- Split bills by item, equally or custom, each person gets their own UPI QR for their exact share
- Dynamic UPI QR on every bill with the exact amount, works with GPay, PhonePe and Paytm
- Customer display: a tablet facing the guest shows the payment QR automatically
- Offline billing: internet goes down, billing continues, orders sync when you are back online
- Discounts: percent or flat, per item or on the whole bill
- GST-ready invoices with CGST/SGST split and invoice numbering
- KOT printing to the kitchen, invoice printing for the guest
- Shift system: expected vs actual cash at close, one active shift per branch, with UPI reconciliation
- 2x Paneer Tikka, ₹500
- 4x Butter Naan, ₹240
- 1x Cold Coffee, ₹120
Multi-branch management
Run every outlet from one login. Switch branches in a click, push menu updates centrally or let each branch keep its own menu, and compare sales across locations from a single dashboard.
Each branch stays fully isolated: its own tables, staff, shifts, orders and reports. Your team sees only their branch, you see everything.
- One login, all branches with instant switching
- Central menu control or per-branch menus, your choice, with reliable branch-level sync
- Branch-wise sales reports and cross-branch comparison
- Staff roles per branch with PIN login (cashier, kitchen, manager, waiter)
- Separate shifts and cash reconciliation per branch
- 132 orders, avg ₹365
- 98 orders, avg ₹375
- 61 orders, avg ₹351
Online ordering marketplace
Get your own branded ordering page on the BizSensei Food marketplace. Customers browse nearby restaurants, see your menu with photos, and order directly. No commission, no middleman cut.
The customer app carries your brand to their phone: 13 Indian languages, saved addresses, live tracking, and order history that brings them back.
- Your branded page with logo, photos, ratings and reviews
- Location-based discovery: customers see restaurants near them first
- Delivery radius control per restaurant, takeaway shown wider
- Branded order emails plus GST invoice PDF on every delivered order
- Customer app (Android) with 13 languages and live tracking
- North Indian, 1.2 km away
- 25 to 35 min delivery
- Confirmed, preparing, on the way, delivered, by email and in app
Delivery management
Control exactly where you deliver. Set your delivery radius in kilometers, and the marketplace automatically hides you from customers outside it. A team-level master switch plus your own toggle means delivery is on only when you want it.
Assign orders to riders manually, watch them move live on the map, and verify every handover with a 4-digit delivery OTP the customer shares. Fake deliveries become impossible.
- Delivery radius per restaurant, enforced at checkout
- Two-level control: platform master switch plus your own toggle
- Live rider tracking on map with route, distance and ETA
- 4-digit delivery OTP: customer shares the code, rider enters it to complete
- Shareable tracking links for customers and gift orders
- 2.3 km away, about 8 min
- Route drawn live on map
- Customer shares 4-digit code, rider enters it to complete delivery
- 10 wrong tries lock the delivery, team unlocks
Rider app and earnings
Riders register from the app itself with their vehicle and ID details. Your team verifies them once, they get a rider ID, and then they pair with your restaurant using a simple code. No paperwork chaos.
On the job, riders get new-delivery alerts with sound, accept or decline, see the route on the map, navigate with one tap, and call the customer directly. Every completed delivery credits distance-based earnings to their account automatically.
- Self registration with team verification before first delivery
- Pairing codes link a rider to your restaurant in seconds
- New delivery alerts with sound, accept or decline
- In-app route guidance with distance and drive time
- Distance-based earnings: per-km rate you set, minimum payout protected
- Availability toggle: riders control when they take outside deliveries
- Pickup: Sharma Bhojnalaya
- Drop: 14, MG Road
- Earning: about ₹42
- 47 deliveries, 96 km
Customer app
A full Android app for your customers, in 13 Indian languages. Email OTP or Google login, saved Home and Work addresses, a map picker with address search, and live order tracking from kitchen to doorstep.
Ordering for someone else is built in: add the receiver name and phone, and they get their own tracking link. Every order ends with a branded email and a GST invoice PDF.
- 13 languages: English, Hindi, Urdu, Marathi, Bengali, Tamil, Telugu, Kannada, Malayalam, Gujarati, Punjabi, Odia, Assamese
- Address book with Home, Work and Other labels plus map picker
- Live tracking with shareable link, no login needed for the receiver
- Order for someone else with receiver details on the rider slip
- Branded emails: confirmation, status updates, delivered with invoice PDF
- Rider is 2.3 km away
- Your delivery code: 4821
- Home, Work, Other, all one tap away
New: intelligence built into every shift
AI assistance, money-saving analytics and staff tools that competitors charge extra for. All included in your plan.
Ask Sensei
An AI assistant that answers in English by default and switches to Hindi when you write in Hindi. Understands typos, teaches your staff how things work and suggests business moves from your real data.
Smart upsell
The POS shows what customers usually order together. QR ordering suggests add-ons in English and Hindi, right below the cart.
Menu engineering
Every dish sorted into Top Sellers, Promote These, Reprice These and Remove These, from real sales and margin data.
Demand forecast
Tomorrow's demand predicted from your sales history with festival boosts, so you prep the right quantity and waste less.
Daily business summary
Yesterday at a glance: sales, top dishes, slow movers, pending UPI, staff flags. Share it on WhatsApp in one tap.
Table analytics
Which tables earn the most, which turn slowest, which sit idle. Revenue per table per hour, from real bills.
Aggregator margin
True per-dish margin after Swiggy and Zomato commission. See exactly which dishes lose money on delivery.
WhatsApp win-back
Find customers who have not ordered in 30, 60 or 90 days. Send a personal offer on WhatsApp in one tap. No paid API needed.
Review funnel
Happy customers get nudged to leave a Google review. Unhappy ones reach your manager privately, never in public.
Dynamic UPI QR
Every bill gets its own QR code with the exact amount. Works with GPay, PhonePe and Paytm.
Customer display
A tablet facing the guest shows the payment QR automatically the moment the bill is ready. No more turning the monitor around.
Split bill QR
Split by item, equally or custom amounts. Each person gets their own QR for their exact share.
Offline POS
Internet goes down, billing does not. Orders queue on the device and sync automatically when you are back online.
UPI reconciliation
Shift close shows expected vs verified UPI collections. Managers verify each UPI order with its UTR reference.
Cashier scorecard
See which staff give the most discounts, voids and comps. Outliers get flagged automatically.
Food cost
Enter purchase rates once. Every dish shows its true food cost and margin, with per-plate breakdowns.
Payout reconciliation
Upload Swiggy and Zomato payout CSVs. The system matches every payout and flags short payments and missing orders.
Waiter app
Waiters take table orders on their phone with PIN login. A change log shows who modified what after the KOT went to the kitchen.
Catering module
Wedding and corporate bookings with packages, advance payments, balance tracking and fulfillment checklists.
KDS voice
The kitchen hears every order announced aloud with dish names, not just quantities. New dishes added later and removed items are announced too, so cooks never miss a change during the rush.
Festival menus
Diwali thali, Holi specials. Festival menus appear on the date you set and vanish automatically when it ends.
Branch menu sync
Menu updates reach the right branch every time. Branch-level availability that actually sticks.
Customer search
Find any customer by name or phone right inside the POS and waiter app. New customer at the table? Add them in seconds without leaving the order screen.
Branch-scoped staff
Assign each staff member to their branch. Waiters, cashiers and kitchen staff only see their own branch. Owners see everything across all branches.
Secure staff PINs
Staff log in with short alphanumeric PINs like A3K9. No two staff can share the same PIN anywhere in your restaurant, so every action is traceable.
Smart KDS reactivation
Order already served and the guest orders dessert? The ticket pops back on the kitchen display automatically, so the new dishes never get missed.
Team restaurant setup
Our team can create and configure new restaurants for you directly from the admin panel, so onboarding a new outlet takes minutes.
Email OTP for online orders
Online orders are verified with a one-time code sent to the customer's Gmail. Fake orders drop, genuine customers sail through.
Self-healing database
Updates never break your system. If a new feature needs a database change, the system applies it automatically on the next request. No manual migrations, no downtime.
Live in four steps
From signup to your first QR order in under 10 minutes. No technician visit, no hardware to buy.
Create your restaurant
Sign up free, add your restaurant name, address, logo and location on the map. Pick your plan whenever you are ready.
Add your menu
Add categories and items with photos, prices, veg or non-veg tags and GST rates. Bulk friendly, done in minutes.
Print QR codes
Generate a QR for every table from the dashboard, print on any printer, place on tables. Guests scan and order instantly.
Take orders
Orders hit your kitchen display and POS in real time. Accept, prepare, bill, collect, repeat. Watch sales grow in reports.
Why restaurants switch from Zomato and Swiggy
Aggregators are great for discovery. They are terrible as your only sales channel. Here is the math owners do before switching.
Commission eats your margin
At 18 to 30% commission, a restaurant hands over nearly a third of its online sales to the aggregator, every single month. BizSensei OMS charges a flat monthly plan instead. The difference stays in your pocket.
Your customers, your data
On aggregators, the customer belongs to the platform. You never see their phone number, you cannot message them, you cannot win them back. With BizSensei OMS, every customer record is yours: names, phones, addresses, order history.
Your brand, not theirs
Aggregator listings bury you between competitors with identical cards. Your BizSensei ordering page carries your logo, your photos, your story. Regulars order direct, new customers discover you on the marketplace.
The commission math, per month
On an aggregator (25% commission)
Paid in commission on every sale. Every month, forever. Plus GST on the commission.
On BizSensei OMS
Flat monthly plan. Zero commission. You keep every rupee of your sales.
How BizSensei OMS compares
Aggregator apps charge heavy commission on every order. POS-only tools charge per terminal and skip online ordering. BizSensei OMS gives you the full stack for one flat price.
| Feature | BizSensei OMS | Zomato | Swiggy | PetPooja | Posist |
|---|---|---|---|---|---|
| Commission on orders | 0% | 18 to 30% (reported) | 18 to 30% (reported) | 0% (POS only) | 0% (POS only) |
| Monthly cost | Flat monthly plan | Commission based | Commission based | Plan based | Plan based |
| QR table ordering | Yes | Yes | Yes | Yes | Yes |
| Kitchen display (KDS) | Yes | No | No | Yes | Yes |
| POS billing with GST invoice | Yes | No | No | Yes | Yes |
| Your own online ordering page | Yes | Marketplace only | Marketplace only | Add-on | Add-on |
| Customer Android app | Yes | Their app | Their app | No | No |
| Delivery management and rider app | Yes | Their riders | Their riders | Limited | Limited |
| Delivery OTP verification | Yes | Yes | Yes | No | No |
| Customer data ownership | Yours | Theirs | Theirs | Yours | Yours |
| Works on shared hosting | Yes | N/A | N/A | No | No |
| Setup time | Under 10 minutes | Days (onboarding) | Days (onboarding) | Hours | Hours to days |
| Multi-branch in one login | Yes | Yes | Yes | Plan based | Plan based |
| Online payments (UPI, cards) | Yes, via Razorpay | Yes | Yes | Add-on | Add-on |
| Menu in 13 Indian languages (app) | Yes | Limited | Limited | No | No |
| AI assistant for owners | Yes, Ask Sensei | No | No | No | No |
| Offline billing (no internet) | Yes, auto-sync | N/A | N/A | No | No |
| WhatsApp win-back for lapsed customers | Yes | No | No | No | No |
| UPI QR per bill with exact amount | Yes | No | No | No | No |
| Contract lock-in | None, month to month | Agreement based | Agreement based | Plan based | Plan based |
Competitor figures are approximate and based on publicly reported numbers. They can change at any time.
Simple, flat pricing
No commission, no per-order fee, no per-terminal fee, no surprises. Pick the plan that fits your size. Your data stays yours.
Basic
For single cafes and small restaurants getting started with digital ordering.
- 1 branch
- QR table ordering
- Kitchen display
- POS billing with GST
- Up to 100 menu items
- Basic reports
- Online ordering marketplace
- Customer app
- Delivery management
- Rider app
Most popular
Standard
For growing restaurants that also sell online and want repeat customers.
- Up to 3 branches
- Everything in Basic
- Online ordering marketplace
- Customer Android app
- Up to 500 menu items
- Branded order emails
- Reviews and ratings
- Delivery management
- Rider app
Premium
The full stack for chains, cloud kitchens and delivery-first brands.
- Unlimited branches
- Everything in Standard
- Unlimited menu items
- Delivery management
- Rider app with earnings
- Delivery zones and radius
- Delivery OTP verification
- Priority support
Custom
Talk to us
Need 10+ branches, white-label, API access or something special? We will build a plan around you.
- Everything in Premium
- Volume plans
- White-label options
- Dedicated support
Full feature matrix
Exactly what each plan includes. No fine print.
| Feature | Basic | Standard | Premium |
|---|---|---|---|
| Branches | 1 | Up to 3 | Unlimited |
| Menu items | 100 | 500 | Unlimited |
| QR table ordering | ✓ | ✓ | ✓ |
| Kitchen display (KDS) | ✓ | ✓ | ✓ |
| POS billing with GST invoice | ✓ | ✓ | ✓ |
| Split bills, discounts, KOT print | ✓ | ✓ | ✓ |
| Shift and cash reconciliation | ✓ | ✓ | ✓ |
| Online ordering marketplace page | ✕ | ✓ | ✓ |
| Customer Android app | ✕ | ✓ | ✓ |
| 13 language support (app) | ✕ | ✓ | ✓ |
| Branded emails plus invoice PDF | ✕ | ✓ | ✓ |
| Reviews and ratings | ✕ | ✓ | ✓ |
| Delivery zones and radius | ✕ | ✕ | ✓ |
| Rider app (registration, pairing, earnings) | ✕ | ✕ | ✓ |
| Live rider tracking on map | ✕ | ✕ | ✓ |
| Delivery OTP verification | ✕ | ✕ | ✓ |
| Razorpay online payments | ✓ | ✓ | ✓ |
| Reports and analytics | Basic | Standard | Advanced |
| Support | Email, priority | Priority, phone |
Add-ons, only if you need them
Extend any plan. Add-ons are month to month and can be cancelled anytime.
Add another outlet to Basic or Standard without upgrading the whole plan.
For large menus on Basic or Standard. Premium already includes unlimited items.
Order updates by SMS for customers who prefer text over email and app.
Feature add-ons, on any plan
Add a feature your plan does not include. Pick them at checkout or add them later from your dashboard.
Assign riders, live tracking and delivery OTP verification.
Your restaurant on the BizSensei marketplace with branded order emails.
Rider registration, restaurant pairing, earnings and navigation.
Order updates on WhatsApp for you and your customers.
Public API and docs to connect your own apps and integrations.
Add-on availability and terms are confirmed at signup.
One-time setup
One-time setup applies to first-time customers only. Details on BizSensei Store.
Includes menu setup, QR code printing guidance, staff training and go-live support. Returning customers pay no setup fee.
No hidden charges. Ever.
Specifically, we will never charge you for any of these:
- Commission on orders
- Per-order fee
- Per-terminal fee
- Menu upload fee
- Data export fee
- Cancellation fee
One-time setup applies to first-time customers only.
Built for every kind of food business
From a 10-table cafe to a multi-city chain, the same platform scales with you.
The neighborhood cafe
50 seats, busy weekends, a small team. You need orders flowing without hiring more staff.
- QR codes on every table, guests order themselves
- Kitchen display keeps the small kitchen in sync
- Fast POS billing with GST for walk-ins
- Basic plan is usually enough to start
The multi-branch restaurant
Three outlets across the city, one brand to protect. You need central control with local freedom.
- One login, switch branches in a click
- Push menu updates centrally or per branch
- Compare sales across branches every night
- Staff PIN logins with roles per branch
The cloud kitchen
No dine-in, all delivery. Your margins live and die on commission and rider efficiency.
- Zero commission on every online order
- Your own rider fleet with pairing codes
- Distance-based rider earnings, set your per-km rate
- Delivery OTP stops fake deliveries cold
- Live tracking customers actually trust
Fine dining
Experience matters more than speed. You need graceful billing and a calm kitchen.
- Split bills by item when the table asks
- Merge tables when parties grow
- Course-wise KOTs to the kitchen
- Printed GST invoices that look premium
- Customer data for reservations and regulars
Restaurant stories
We are onboarding our first wave of restaurants now. Your story could be here.
Your restaurant here.
Join the early access list and we will feature your switch story, with real numbers, on this page.
Your cafe here.
Cafes on QR ordering typically cut order-taking time to zero and turn tables faster on weekends.
Your cloud kitchen here.
Delivery-first brands save the most: every order that moves off aggregators keeps its full margin.
Frequently asked questions
Everything owners usually ask before signing up. Still unsure, write to us.
Do you charge commission on my orders?
No. BizSensei OMS charges a flat monthly plan. Every rupee your customers pay is yours. This is the biggest difference from aggregator apps, which take 18 to 30 percent on every order.
Do I need WordPress or special hosting?
No. The portal is a standalone PHP app that runs on any shared hosting with PHP and MySQL. No WordPress, no Node, no special server needed. If you can host a basic website, you can run BizSensei OMS.
How do customers order without installing an app?
For dine-in, guests scan the table QR and order in their phone browser. No install, no login. For online ordering, you get your own branded ordering page, plus an Android customer app for regulars who want it.
Can I manage multiple branches?
Yes. One login controls all branches, menus, tables and staff. Each branch stays fully isolated, and you can compare sales across branches from one dashboard.
How does delivery work?
Set your delivery radius and zones, assign orders to your riders manually, and track them live on a map with route and ETA. Riders get a dedicated app with route guidance, and every handover is verified with a 4-digit delivery OTP the customer shares.
Can I take online payments?
Yes. Connect your Razorpay account from team settings and accept UPI, cards and netbanking on online orders. Cash on delivery works alongside, per order.
Who owns my customer data?
You do. Customer names, phones, addresses and order history belong to your restaurant. We never sell it, share it, or use it to market competing restaurants to your customers.
Can I use my own delivery boys?
Yes, that is exactly what the rider system is built for. Riders register in the app, you verify them once, they pair with your restaurant using a code, and you set their per-km earning rate. You can also mark riders unavailable when you do not need them.
Does it work on slow internet?
The portal is deliberately lightweight and works on basic broadband and 4G. Pages are small, there is no heavy JavaScript framework to download, and the POS keeps working through brief drops.
Can I print KOTs and bills to a thermal printer?
Yes. KOTs and invoices use print-friendly layouts designed for thermal printers. Connect any printer your computer or tablet can see, and print from the browser.
Is there a setup fee or training fee?
Yes, a one-time setup applies to first-time customers. This includes menu setup, QR code printing guidance, staff training and go-live support. Setup fee applies only to restaurants that have never been OMS customers before. Returning customers pay no setup fee, and there is no setup fee for plan renewals.
How do refunds work on online orders?
You control refunds from your dashboard per order. For Razorpay payments, refunds go back to the customer's original payment method. Our refund policy page explains timelines.
Can I migrate from PetPooja, Posist or another POS?
Yes. Export your menu as a spreadsheet and we will help you map it into BizSensei OMS. Most single-outlet migrations finish in a day. Your historical sales data can be kept in your old system for records.
What happens to my data if I cancel?
It is yours. Export your menu, customer list and order history before your plan ends. We do not hold your data hostage and there is no cancellation fee.
Do you provide the Android apps or do I build them?
We provide them. The customer app and the rider app are included with the plans that list them. Your customers and riders install our apps, which open directly into your restaurant's ordering and delivery flows with your branding.
Can I cancel anytime?
Yes. Plans are month to month with no lock-in. Cancel from your dashboard, export your data, and you are done.
What is Ask Sensei?
Ask Sensei is an AI assistant built into your dashboard. It chats in Hindi and English, understands typos, teaches your staff how to use the system, and gives business advice from your real sales data, like whether to open a new branch or which dishes to promote.
Does billing work without internet?
Yes. The POS keeps working when the internet drops. Orders are queued on the device and sync automatically when you are back online. Your customers never wait because of a network problem.
How do UPI payments work at the counter?
Every bill gets its own QR code with the exact amount, which works with GPay, PhonePe and Paytm. You can also put a tablet facing the customer that shows the QR automatically, or split the bill so each person gets their own QR for their share.
Your restaurant, running like the big chains.
Free to start. Live in 10 minutes. Zero commission, forever.
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